Getting started for administrators
Brand new to menta? Here's the order to read things in — from grasping what menta is to having your first event ready to go.
What this path is for#
Starting somewhere new always raises the same question: where do I begin? This page answers it. It doesn't replace the other articles — it strings them together in the sequence that gets a new administrator from "what is this?" to confidently running an event, without wandering.
The path, step by step#
Start with Introduction to menta tech to get white-label resale and what menta does — and just as importantly, what it doesn't.
Read Brand positioning so your team can present official resale to fans and promoters the right way.
With Categories and eligibility you decide which tickets to open up for resale and which to leave out.
In General Rules you set availability, prices, and fees; with Assignment you make events inherit the right ruleset automatically.
Go over the recommended practices that keep resale official, trusted, and traceable.
With Closing the resale market you choose how long resale stays open, by type of event.
Finish with the event setup checklist so nothing slips through before you go on sale.
When you need help#
Hit something the guides don't cover, or need to escalate a tricky case? Here's how support at menta tech works.