Control Station

Getting started with the Control Station

The one idea that makes everything else click: you write the rules once, and your events pick them up on their own.

The short version: you don't set up the resale market event by event. You create a rule set — a reusable configuration — and your events inherit it automatically. Set it up once, and it applies to many events at the same time.
Configure this live from the Control Station Open the Control Station
01

Why it works this way#

If you had to open every single event and configure its resale settings by hand, two things would happen: it would eat your whole week, and sooner or later something would slip through with the wrong setup. Multiply that by a busy calendar and it simply doesn't scale.

So menta turns it around. You describe how a type of event should behave, and any event that fits the description follows those rules on its own — including events you haven't even created yet.

02

Sets and inheritance#

The Control Station has two ways to look at your resale market: Rule sets and Events. A rule set is a reusable resale configuration; an event gets assigned to a set and behaves the way that set says. Each set shows you at a glance whether listing and buying are on, its minimum and maximum price, and how many events are currently using it.

  • There's always a fallback. A "Default Rules" set catches every event that doesn't match any other condition — so nothing is ever left without rules.
  • Start from Sets when you want to define standard behavior for many events at once.
  • Start from Events when you need to look at one specific event and see which set it's following.
03

The two tabs inside a set#

Open any rule set and its configuration is split into two tabs:

  • General Rules. Everything about how the market behaves, grouped into four blocks — Availability, Pricing & marketplace, Time, and Notifications & advanced. The full walkthrough is in General Rules.
  • Automations. Dynamic "when X happens, do Y" rules that adjust the set in real time. See Automations.

Separate from these tabs, each set also has assignment conditions — the rules that decide which events inherit it. That's its own topic: see rule set assignment.

i
Wherever you see a small lightning icon next to a setting, it means that setting can be driven by an automation — handy to know once you start automating.
04

A few sets worth keeping around#

Most teams don't reinvent their setup every time. They keep a handful of ready-made sets for the situations that come up again and again. Common ones:

  • Default Rules. The baseline new events fall back to.
  • Market ON. Resale fully open — listing and buying.
  • Market OFF. Resale completely closed.
  • Listing only. Sellers can list, but buying isn't open yet.
  • Late closing. Keeps resale open as close to the event as possible (say, 3 to 5 hours before, depending on the show) to squeeze out every last sale.
  • Capped maximum price. A price ceiling (for example, 65% or 100% above the original) to meet local rules or a commercial strategy.
  • Venue-specific sets. Configurations tailored to a particular venue.
i
How late to keep resale open depends on the type of event — theaters, large shows, and festivals each behave differently. The detail lives in the closing the resale market guide.

And once you pair these with automatic assignment, new events are born already wearing the right set — based on their location, promoter, or any condition you choose — with nothing to configure by hand.

05

Check before you save#

Before you commit a set, the Test rules button shows you exactly which events your assignment conditions would catch. It opens an "Events found" window with the matching list — or tells you plainly that nothing matches. It's the quick sanity check that confirms a set will land where you expect, with no surprises after the fact.

Start here
The base configuration of every set lives in General Rules: what's allowed, at what price, until when, and with which fees. If anything about your resale strategy is unclear, the menta tech team is happy to help.
General Rules