General Rules
The settings that define how the resale market behaves for a rule set: what people can do, at what price, until when, and what extras are on.
What the General Rules tab is#
When you open a rule set, General Rules is the tab you land on. It's the foundation everything else sits on, organized top to bottom into four blocks: who can do what (Availability), the money side (Pricing & marketplace), when the market closes (Time), and the extra features fans see (Notifications & advanced).
Availability#
| Setting | What it does |
|---|---|
| Enable listing | Allows users to list tickets for sale in the resale market. |
| Enable purchases | Allows users to purchase tickets in the resale market. |
Pricing & marketplace#
| Setting | What it does |
|---|---|
| Minimum price | The lowest a listing can sell for. Usually set to the ticket's original price. |
| Maximum price | The highest a listing can sell for — either no limit, or a cap relative to the original price. |
| Max tickets per user | How many tickets a single user can buy or list. Can be left with no limit. |
| Dynamic pricing | Lets sellers choose dynamic pricing during the listing flow, instead of a fixed price. |
| Buyer fee | Added on top of the listing price to set the buyer's total. |
| Seller fee | Added on top of the seller's payout to set the listing price. |
Time#
| Setting | What it does |
|---|---|
| Resale marketplace cutoff | How many hours before the event the resale market closes. |
Choosing this well is a topic on its own — when to close depends on the type of event, the audience, and the logistics. See when to close the resale market for the full picture.
Notifications & advanced#
| Setting | What it does |
|---|---|
| Buyer alerts | Lets users create price alerts for tickets they want. |
| Deal score | Displays a 1–10 deal score on offers based on demand. |
| Express listing | Sellers can list instantly and complete their payout details later. |
Each of these has its own article: Buyer alerts (NotifyMe Buyers), Deal Score, and Express Listing.
The lightning icon#
Next to each setting you'll spot a small lightning icon. It means that setting doesn't have to stay fixed — an automation can change it on its own. Think releasing the maximum price on the final day, or nudging a fee up when demand spikes. You set the starting point here by hand; automations take it from there, in the second tab of the rule set.