Features

NotifyMe Buyers

When a fan can't find a ticket, they leave their hand up instead of walking away — and get a ping the moment a matching one appears.

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If you don't see this feature in your Control Station, your integration may not support it yet. Check with the menta tech team.
The short version: NotifyMe Buyers captures demand from the buyer side. When a fan can't find availability, they sign up and wait, and menta lets them know as soon as a matching ticket shows up.
01

What it does#

NotifyMe Buyers is the buyer-side "let me know when there's a ticket" feature. When a fan can't find availability for an event or category, instead of giving up they can raise their hand — and get notified the moment a listing matching what they're after appears.

02

The problem it solves#

For a hot or sold-out event, an interested buyer who searches at the wrong moment — when there's simply nothing listed — is usually gone for good, often off to some informal channel. NotifyMe Buyers keeps that fan in the loop by registering their interest, so a quiet moment of no supply doesn't turn into a lost buyer.

03

Buyers vs. Sellers#

It's easy to mix up the two NotifyMe features, so here's the distinction:

  • NotifyMe Buyers (the demand side). Captures the interest of people who want to buy but haven't found supply yet. It's a demand signal.
  • NotifyMe Sellers (the supply side). Takes that demand signal and nudges people who already hold tickets that there's a chance to sell. It's a supply activation.
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Two sides of the same loop: NotifyMe Buyers captures the demand; NotifyMe Sellers turns it into supply.
04

The loop it feeds#

NotifyMe Buyers sign-ups are one of the aggregated demand signals — alongside abandoned carts, virtual queues, and wishlists — that feed NotifyMe Sellers. The better demand gets captured on the buyer side, the sharper the supply activation on the seller side.

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This guide covers NotifyMe Buyers at a conceptual level. The operational details — channels and thresholds — will be documented as they're defined.
Related resource
To see how that demand becomes supply, head to NotifyMe Sellers.
NotifyMe Sellers